Kaitao Tech (“Kaitao Tech,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through kaitao-tech.com (the “Site”).
This Privacy Policy explains what information we collect, how we use it, when we may share it, and what choices you may have regarding your information.
1. Who We Are
This Site is operated by Shanghai Kaitao Machinery Technology Co., Ltd / Kaitao Tech, a manufacturing company providing services such as CNC machining, die casting, metal stamping, and surface treatment. Our publicly listed address is:
E, No.5 Factory Building, No.58, Lane 3029, Huaxu Highway, Huaxin Town, Qingpu District, Shanghai, China
Postal Code: 201705
2. Information We Collect
We may collect the following types of information:
a. Information You Provide Directly
When you contact us, request a quote, submit an inquiry, or leave a comment on our blog, you may provide information such as:
- Name
- Company name
- Email address
- Phone number
- Country or region
- Message content
- Files, drawings, specifications, or other materials you choose to send us
The Site includes contact and quote/request pathways, and blog pages may allow visitors to leave comments.
b. Information Collected Automatically
When you visit the Site, we may automatically collect certain technical information, such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring pages
- Pages visited
- Date and time of access
- Basic usage and diagnostic data
c. Cookies and Similar Technologies
We may use cookies, log files, pixels, or similar technologies to improve site performance, remember preferences, understand usage patterns, and support security.
3. How We Use Your Information
We may use your information to:
- Respond to inquiries and quote requests
- Communicate with you about products, services, and projects
- Review technical requirements, drawings, and specifications
- Provide customer support
- Operate, maintain, and improve the Site
- Monitor site performance, security, and fraud prevention
- Process and display blog comments
- Comply with legal obligations
- Protect our rights, property, and business interests
4. Legal Bases for Processing
Where applicable under relevant privacy laws, we process personal information on one or more of the following bases:
- Your consent
- Performance of a contract or pre-contractual request
- Compliance with legal obligations
- Our legitimate interests, such as operating our business, securing our website, and responding to customer inquiries
5. How We Share Information
We do not sell your personal information. We may share information in the following situations:
- Service providers: with vendors who help us host, operate, secure, or maintain the Site, or support communications and form handling
- Professional advisors: such as legal, accounting, or compliance advisors when necessary
- Legal requirements: when disclosure is required by law, regulation, court order, or government request
- Business protection: when necessary to investigate fraud, enforce our terms, or protect rights and safety
- Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets
6. International Data Transfers
Because Kaitao Tech serves customers in multiple countries and regions, your information may be processed or accessed outside your country of residence. The Site also presents content for multiple languages and international visitors.
Where required, we will take reasonable steps to ensure that personal information transferred internationally is protected in accordance with applicable law.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- responding to inquiries,
- maintaining business and quotation records,
- complying with legal, accounting, or reporting obligations,
- resolving disputes, and
- enforcing agreements.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
8. Cookies and Your Choices
You can usually control cookies through your browser settings. Depending on your location, you may also have the right to accept or reject non-essential cookies.
Please note that disabling certain cookies may affect the functionality of some parts of the Site.
9. Blog Comments and User Content
If you leave a comment on our blog, the information you submit may be visible to other visitors, depending on how the comment feature is configured. Please do not post sensitive personal information in public comment areas. Blog pages on the Site include comment functionality.
10. Third-Party Services and Links
The Site may contain links to third-party websites, social media platforms, or external services. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to read their privacy policies before submitting personal information.
11. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.
12. Your Privacy Rights
Depending on your location and applicable law, you may have rights such as:
- the right to access personal information we hold about you,
- the right to request correction of inaccurate information,
- the right to request deletion of your information,
- the right to object to or restrict certain processing,
- the right to withdraw consent where processing is based on consent,
- the right to request a copy of certain data in portable form.
To exercise any of these rights, please contact us using the contact details below. We may need to verify your identity before responding.
13. Children’s Privacy
This Site is intended for business and commercial audiences and is not directed to children. We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or privacy practices. When we do, we will update the “Effective Date” at the top of this page.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact us at:
Kaitao Tech / Shanghai Kaitao Machinery Technology Co., Ltd
Address: E, No.5 Factory Building, No.58, Lane 3029, Huaxu Highway, Huaxin Town, Qingpu District, Shanghai, China 201705
Email: cherryisk@kaitao-tech.com